Dell Customer Service

Uh oh, be careful. Dell has a fragile website. It’s servers can’t handle simple requests to “Unsubscribe from all Dell e-mail marketing” because their servers are under too much stress. “Due to high traffic volume, we are unable to process your request at this time. Please try again later.”

Awwwe. Poor Dell can’t handle a simple request to stop pestering me. So, this is what I get for buying something from Dell (20″ widescreen LCD). Continuous nagging. I bet if I bought something else, their servers could handle that, but noooooo, a simple leave me the heck alone is way too much to ask. Thanks, Dell. And, congratulations, you just lost another customer. Perhaps that was a little too hasty. ;)

Update: Here are the screen shots from my multiple attempts to cancel, but ultimate failure.

Update 2: I tried again today (16 July) and it finally worked.

Advertisements
Published in: on 15 July 2006 at 4:41 pm  Comments (1)  

The URI to TrackBack this entry is: https://yokimbo.wordpress.com/2006/07/15/dell-customer-service/trackback/

RSS feed for comments on this post.

One CommentLeave a comment

  1. uace8ub8f8 / URL uc81cucd9cud558uae34 ud588ub294ub370, ub2e4 ub4f1ub85dud574uc8fcub098? uadf8ub0e5 uc5ecuae30 RSS ub4f1ub85dud574ub3c4 ubc1buc544uc11c Click http://d2.ae/hool090645


Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: