Dell Customer Service

Uh oh, be careful. Dell has a fragile website. It’s servers can’t handle simple requests to “Unsubscribe from all Dell e-mail marketing” because their servers are under too much stress. “Due to high traffic volume, we are unable to process your request at this time. Please try again later.”

Awwwe. Poor Dell can’t handle a simple request to stop pestering me. So, this is what I get for buying something from Dell (20″ widescreen LCD). Continuous nagging. I bet if I bought something else, their servers could handle that, but noooooo, a simple leave me the heck alone is way too much to ask. Thanks, Dell. And, congratulations, you just lost another customer. Perhaps that was a little too hasty. ;)

Update: Here are the screen shots from my multiple attempts to cancel, but ultimate failure.

Update 2: I tried again today (16 July) and it finally worked.

Published in: on 15 July 2006 at 4:41 pm  Comments (1)  

Darth Vader in Japan

This is a great 37 second video of Darth Vader in Japan. You will watch the video now, and no, there are no droids in it.

Published in: on 15 July 2006 at 3:35 pm  Leave a Comment  

Customer Service

I have to hand it to Cox, ever since we signed up a month and half ago, they’ve given us nothing but excellent customer service, almost as good as USAA, almost. I’ve called them several times to discuss different plans, billing questions, etc…, and they’ve been perfect all but one time. The time they weren’t excellent, I think I got someone who was lacking in experience, but she was very nice and tried to help. Having had bad experiences from AOL, Best Buy, and Sprint, to name a few, it’s refreshing to do business with a company that treats customers with respect (tiered internet issues aside). Thanks, Cox.

Published in: on 14 July 2006 at 9:56 pm  Leave a Comment  

Recent Movies

Last weekend, Jenny and I went to see the 3rd X-Men, attempted to see Pirates of the Caribbean and failed, and watched Serenity on DVD. While I enjoyed X-Men, I liked the first two better. They dropped the ball with Phoenix/Grey both in the forest and towards the end of the movie where she just stands around. They should’ve shown some inner struggle or something, anything other than having the most powerful mutant stand in a near catatonic state. Overall I enjoyed the movie though. I’ll give it a 7 out of 10. I should do a ranking system like Kottke.

Serenity was a great movie. Having just finished the season of Firefly, watching Serenity seemed the logical next step. If you haven’t seen either Serenity or the Firefly series, watch Firefly first. Serenity is a follow on to Firefly and begins pretty much where the series left off. I’d give this one an 8 out of 10. The only gripe I have with it was that the characters seemed a little off when compared to their behavior in Firefly. It wasn’t enough to distract me for more than 5 or 10 minutes until I was fully sucked into movie-land. Although, I tend to get sucked into movies fairly easily.

Also worth mentioning is Million Dollar Baby, which we caught on HBO a few weeks ago. It’s a very, very good movie that earns a 9.5 out of 10 in my book, but it’s also a movie that I don’t want to watch again. If you haven’t seen it, watch it … once.

Published in: on 14 July 2006 at 8:08 pm  Leave a Comment